How much does property management cost?
Our property management fees are 8% of the monthly rent for single family homes and town homes. We charge 10% per month of the rent for most condos. If someone offers you a lower rate, for the same level of service, please give us the opportunity to match it!
What other fees do you charge?
Unlike many property management companies, we have a VERY short list of miscellaneous fees. We charge a small fee for negotiating and renewing a lease. We have a per-event charge for major insurance claim coordination, or if we have to make a court appearance on your behalf. That’s about it! If you ask us to forward your mail, there’s a nominal charge.
What if I’m going to be overseas?
Not a problem – about 50% of our clients are living outside the US. Because our system is web-based, you’ll have a unique and secure log-on portal that allows you to see your account, when rent was paid, any outstanding invoices, copies of documents, work orders – at any time. We respond to emails early in the morning and late at night, as needed, to accommodate our overseas clients.
What if I find my own tenant?
Because our standards are high, we will not manage a property unless we first review the tenant or applicant, as well as the property, and agree that we are willing to take on the risk. In most cases this is not a problem. However, we do ask to process the application and if approved, prepare the lease. If the tenant’s already in place, we’ll make a decision after a review of your property and in consultation with you.
What about eviction?
Because our application review process is very strict, we have a great track record of placing tenants who have paid rent on time and treated their homes with respect. We have never had to evict a tenant! We have had to negotiate early lease ends, in rare instances, where a tenant clearly could no longer afford to pay the rent. When we are able to do this, we can avoid hostile situations where your property may be tied up with no income for a few months. However, we have excellent attorney resources should the need arise, to conduct swift and relatively inexpensive evictions.
Can you find a tenant while I’m still living in my home?
In most cases, yes. If your property shows well, is clean and neat, and looks “move in” ready, we should have no problem listing it for rent about 6 to 8 weeks before your move. If you’re busy packing, have lots of repairs or repainting to do, it’s almost always best to wait until you’re out and the place is ready, before listing for rent. We’ll be happy to visit the home with you and discuss strategies and planning.
Can I choose who I want as tenants?
We will process any qualified application we receive and present to you, with our recommendations. You make the final decision! However, please know that we obey all Fair Housing laws and follow the Realtor code of ethics. We are not allowed to discuss or make decisions based on the applicants’ race, color, nationality, age, marital status, presence of children, disability, or gender. We can discuss any pets they have, their employment, their credit and credit history, rental history, any criminal record they may have, and anything else that will help you make a fair, unbiased decision about whether you’d like them as your tenants.